Delegating Work Assignments
Delegation involves the managerial process of assigning work to employees which is important for a company like online reputation management. There are a variety of concepts that managers must think about as they build their organizational structures. It is also important for managers to often delegate work to employees, but delegation requires responsibility, accountability, and authority. Managers must also think about how many people report to each manager when the organization is rather large. In some organizations, the span of management is wide therefore managers must also think about who can make these decisions. Is decision-making centralized among top management, or is it shared throughout the organization including with company employees. There is also a common term used which is decentralization and this allows organizations to operate more flexibly and responsively to customers.
It is important that a manager can provide employees with the responsibility and necessary authority for completing tasks. Employees have accountability, or responsibility, for their actions and decisions. The span of management in an organization is the number of employees a supervisor manages. Centralization means that decision-making is retained at the top of the management hierarchy whereas decentralization means that decision-making is shifted to the lower levels and potentially to even the employees. Many firms believe it enhances their flexibility and responsiveness to customer needs when all of the company’s employees get involved.
Many people also think that delegation is the same concept as leadership and it is no; it is directing or inspiring people to attain certain goals. Leadership involves the use of influence or power and there are three traits which are common among many leaders which include empathy by imagining what the employee is going through, objectivity in dealing with others and having self-awareness. Leadership is also really important for managers since they are the ones who are able to guide employees to meet their goals and objectives. Leadership styles differ for any manager since some may be autocratic which includes being more leader-centered and make decisions on their own without consulting employees. There is the democratic leadership approach which involves employees in decisions and the delegation of tasks, and asking for suggestions. The free-rein leadership style includes involving minimal supervision and they leave most decisions to their employees.